Privacy Policy

1. Information We Collect

Audex is designed to minimize what ever leaves your device. The categories below cover everything we handle.

1.1 Account information

If you sign in with Google, we receive your name, email address, and account identifier from Google, solely to identify your account within the app. This is stored securely on your device.

1.2 Your content

Audio files, documents, playlists, listening progress, and app preferences are stored locally on your device. We do not upload, inspect, or have access to this content.

1.3 Cloud sources you connect

If you choose to connect a cloud storage account (such as Google Drive, Dropbox, OneDrive, or a self-hosted server) to import content, Audex accesses only what's needed to browse and retrieve the specific items you select. Any access credentials are stored securely on your device and are never sent to us.

1.4 Purchase confirmation

Purchases are handled entirely by Google Play and confirmed directly on your device through Google's own Play Billing system. We never receive your payment card, billing address, or any other financial or purchase detail on any server we operate.

1.5 Trial status

To recognize your free trial consistently across reinstalls and devices signed into the same Google account, our servers store a minimal record tied to that account: an account identifier and the date your trial first began. This record does not include whether or when you've purchased Audex — that's determined entirely on your own device, directly from Google Play, each time the app checks.

We also retain a second, separate value: a one-way cryptographic hash of your account identifier, which cannot be reversed to reveal who it belongs to. Its only purpose is recognizing that a given account has already used a trial, even after the record above has been deleted — without it, deleting and recreating that record would let a trial be reset indefinitely. This hash carries no information about you or your activity beyond that one yes/no fact, and nothing else about you or your activity is stored on our servers.

1.6 Feedback you choose to send

If you submit a bug report or feature request, we receive the message you write along with basic app and device information (app version, device model, Android version) to help us respond. You may optionally choose to include a screenshot and a short excerpt of on-device diagnostic logs — these are only ever sent if you actively opt in for that specific report, and you can review exactly what will be sent before it's submitted.

1.7 Automatic crash reports

If Audex crashes on your phone, tablet, TV, or watch, a technical crash report is sent automatically so we can identify and fix the underlying bug. This report contains only a stack trace (which line of code failed and why) and basic app and device information (app version, device model, Android version). It never includes a screenshot, a copy of your on-device activity log, or the contents of your media library — on rare occasions, the stack trace itself may reference a local file or folder path if that's what the underlying error refers to, but it never includes what's inside that file. A crash on a paired Wear OS watch is relayed through your phone to reach us, since the watch has no direct internet connection of its own for this. Automatic crash reporting is on by default and can be turned off at any time in Settings on your phone or TV — turning it off on the phone also stops crash reports being sent on behalf of a paired watch.

2. How We Use Information

We use the information described above only to:

• Sign you in and keep your app experience consistent across your own devices
• Retrieve content you explicitly choose to import from a connected cloud source
• Verify your free trial or purchase status
• Respond to bug reports and feature requests
• Diagnose and fix crashes
• Maintain the security and reliability of the app

We do not use your information for advertising, profiling, or any purpose beyond operating the features described in this policy.

3. Sharing and Disclosure

We do not sell your personal information, and we do not share it with advertisers or data brokers. Information is disclosed only in the following limited circumstances:

• Service providers: infrastructure we rely on to operate the features above (for example, sending a feedback report by email) act only on our instructions and do not use your information for their own purposes.
• Legal requirements: we may disclose information if required by law, or to protect the rights, safety, or property of Audex or its users.
• Business transfer: if Audex is ever transferred as part of a merger or acquisition, your information may transfer with it, subject to this same policy.

4. Third-Party Services You Connect

Certain optional Audex features connect directly to services you choose and authorize yourself. When you use these, the corresponding provider's own privacy policy governs how they handle your data — Audex acts only as a conduit for the request you initiated, and in most cases the data involved never passes through our servers at all.

This includes cloud storage providers you connect (Google Drive, Dropbox, OneDrive, or a WebDAV/SMB server you configure), any self-hosted media server you point Audex at, and any API key you optionally supply yourself for an enhanced text-to-speech voice. Google Play Billing is likewise governed by Google's own privacy policy for payment processing.

5. Data Retention

• On your device — retained until you delete it or uninstall Audex, at which point it is removed along with the app.
• Backups you create — if you use the optional backup feature, your backup is stored in your own cloud account, under your control, and can be deleted at any time by revoking Audex's access from that account's settings.
• Trial record — the identifiable version (your account identifier and trial-start date) is retained only as long as needed to maintain your entitlement, and you may request its deletion at any time (see Section 7). The separate one-way hashed value described in Section 1.5 is retained indefinitely to prevent repeatedly resetting a trial, and cannot be used to identify you or your activity.
• Feedback reports — retained only as long as needed to review and respond to the report.

6. Security

Access credentials and sign-in tokens stored on your device are encrypted at rest. All network communication uses industry-standard encryption (HTTPS/TLS) in transit. Audex contains no advertising or analytics SDKs that could introduce additional data-collection surface beyond what is described in this policy.

No method of storage or transmission is 100% secure, and we cannot guarantee absolute security — but we design Audex to minimize what could ever be exposed in the first place, by keeping as little data as possible off your device.

7. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information. In Audex, you can exercise most of these directly:

Delete your account and data

• Delete local data: uninstall the app, or use the in-app options to clear your history or remove imported content. This takes effect immediately, without contacting us.
• Delete a cloud backup: revoke Audex's access from your Google Account permissions (or the equivalent settings for another provider), which removes the backup data stored there. This takes effect immediately, without contacting us.
• Delete your trial record: this deletes the identifiable version of the data described in Section 1.5 — your account identifier and trial-start date — immediately, with no waiting on a reply. It does not delete the separate, one-way hashed value described there, since that value cannot identify you or your activity and exists specifically to prevent indefinitely resetting a trial by repeating this deletion. Visit Delete Your Account and Data and sign in with the same Google account you use in Audex to confirm. You can also email us if you'd rather not sign in from a browser.
• Disconnect a cloud source: revoke access at any time from that provider's own account settings.

To make any other request regarding your personal information, contact us at the email address in Section 11.

8. Children's Privacy

Audex is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

9. International Users

Audex is used by people around the world. Any information described in this policy that we process on our servers may be stored and processed in a country other than your own. Wherever it is processed, it remains subject to the protections described in this policy.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected by an updated "Effective" date at the top of this page, and material changes will also be noted in the app's release notes.

11. Contact Us

Questions about this policy, or requests regarding your personal information, can be sent to:

[email protected]